Terms of Use

The content and information displayed on this web site ("Marriott.com") and/or on the (“The Ritz-Carlton Hotel Company”) website is the property of Marriott International and is collectively referred to as ("Marriott Information", "Marriott", "we", "our" or "us"). The downloading, reproduction, or retransmission of Marriott Information, other than for non-commercial individual use, is strictly prohibited.

By using this website you are accepting all the terms and conditions set forth below. If you do not agree to each and all of these terms and conditions please do not use the site. We reserve the right, at our discretion, to change and or modify portions of these terms at any time without notice and, unless otherwise indicated, such changes will become effective immediately; therefore, please check these terms periodically for changes.

Marriott’s International Internet sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Marriott, The Ritz-Carlton Hotel Company and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Marriott and/or other parties is granted to or conferred upon you.

You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein, without the prior express consent from an authorized Marriott or Ritz-Carlton representative (such consent is deemed given for standard search engine technology employed by Internet search web sites to direct Internet users to this site).

You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party websites, or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This site may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of this site ("access codes"). The content contained in such restricted areas is confidential to Marriott and Ritz-Carlton, and is provided to you for your business use only, which includes reviewing commission status and statements, and enrolling in our Electronic Funds Transfer program as described below. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site's operation or results in commercial benefits or other entities to our detriment.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL MARRIOTT AND RITZ-CARLTON INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

To the maximum extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for loss of income or revenue; loss of business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of goodwill; wasted management or office time; and for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

With respect to all communications you make to Marriott and Ritz-Carlton regarding Marriott and Ritz-Carlton Information including but not limited to feedback, questions, comments, suggestions and the like: (a) you shall have no right of confidentiality in your communications and Marriott and Ritz-Carlton shall have no obligation to protect your communications from disclosure; (b) Marriott shall be free to reproduce, use, disclose and distribute your communications to others without limitation; and (c) Marriott shall be free to use any ideas, concepts, know-how, content or techniques contained in your communications for any purpose whatsoever, including but not limited to the development, production and marketing of products and services that incorporate such information. The above is limited only by our commitment and obligations pertaining to your personal information (for more information, please see our Privacy Statement).

Marriott and Ritz-Carlton Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction. Marriott and Ritz-Carlton shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor reservations or information affected by such inaccuracies. Marriott and Ritz-Carlton reserve the right to make changes, corrections, cancellations and/or improvements to Marriott and/or Ritz-Carlton Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.

If you are a travel agent or authorized representative of a travel agent using this site the following apply:
Passwords- We have provided you with a unique password so that access to information related to your agency and transactions can be restricted to only those individuals to whom you provided the password. It is your responsibility to protect the confidentiality of the password. Marriott and/or Ritz Carlton assumes no liability for any access to information or transactions that are executed with the password provided to you. We strongly recommend that you change the password on a periodic basis and whenever a travel agent leaves your travel agency or you suspect that knowledge of the password is no longer limited to those that you have authorized.

Electronic Funds Transfer (EFT)- Marriott is able to make commission payments by electronic funds transfer (EFT) through the Automated Clearing House (ACH) System. If you complete the EFT registration process provided on Marriott.com, completion of the process signifies that you (1) authorize Marriott to make payments by EFT, (2) certify that you have selected the designated depository institution and provided the correct account information, and (3) accept that all such EFTs will occur in accordance with the following (i) you will give thirty (30) days advance notice to Marriott of any changes regarding your depository institution or other payment instructions and (ii) you accept that all U.S. direct deposits are made with a payment type of "CTX.

No Arrangements for Prohibited Persons-Marriott International is a United States company and is prohibited from providing services to certain “prohibited persons” that are government officials or residents of certain embargoed countries, or terrorists or drug traffickers whose names are published on lists maintained by the United States Department of Treasury. You agree to use all reasonable efforts not to arrange for any of these prohibited persons to stay at, use or tour any Marriott facilities.

Marriott and Ritz-Carlton Internet sites contain information on Marriott's and Ritz-Carlton worldwide products and services, not all of which are available in every location. A reference to a Marriott and Ritz-Carlton product or service on a Marriott or Ritz-Carlton Internet site does not imply that such product or service is or will be available in your location.

If you choose to leave this Marriott or Ritz-Carlton site via links to other non-Marriott or Ritz-Carlton sites, including those of advertisers, Marriott and Ritz-Carlton are not responsible for the privacy policies of those sites or the cookies those sites use. In addition, because Marriott and Ritz-Carlton has no control over such sites and resources, you acknowledge and agree that Marriott and Ritz-Carlton is not responsible for the availability of such external sites or resources, and does not endorse is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

This is a United States website and is subject to United States law. Marriott and Ritz-Carlton will disclose any information regarding the use of this site including personal information pertaining to you without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to Marriott and /or Ritz-Carlton guests, visitors, associates, or property (including this site), or to others.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

If you would like to view the privacy practices that govern how we process information about you on Marriott.com please review our Privacy Statement. By using our site, you consent to your personal information being processed as set out in our Privacy Statement.

If you have questions about these Terms of Use please send an e-mail to privacy@marriott.com.